Effective Date: October 12, 2026
This policy applies to physical merchandise purchased directly from shop.nicestickbro.com and shipped within the United States.
Standard Returns
If an item is not right for you, email [email protected] within 14 calendar days of delivery. Include your order number and the item you want to return. Please wait for our return instructions and address before mailing anything. Once we send the instructions, mail the item within 7 calendar days. If you contact us within the 14-day window, a delay in our reply will not make your request late.
Shirts may be tried on, but returned items must be unworn beyond trying on, unwashed, unaltered, and in resellable condition, with any original tags attached. Please pack them securely. We may decline a return that does not meet these conditions.
Damaged, defective, or incorrect items
Contact [email protected] as soon as possible with your order number and a description of the problem. A photo helps us resolve it quickly. If there is a quality problem or we sent the wrong item, we will pay any required return shipping and offer a replacement when available or a refund. These items do not have to meet the standard return condition rules.
Return shipping and refunds
For a standard return, you pay return postage. The original shipping charge is not refunded unless the item was damaged, defective, or incorrect. We do not charge a restocking fee.
We will email you after receiving and inspecting your return. If approved, we will issue the refund to your original payment method within 10 business days of receiving the item. WooPayments says a bank may take an additional 5–10 business days to show the credit. If it has been longer, contact us and we will check the refund status. WooPayments refund timing
Exchanges
For a different size, color, or design, please return the eligible item under the standard return rules and place a new order. If we sent the wrong item or there is a quality problem, contact us so we can arrange a replacement at no shipping cost to you when one is available.
This policy does not limit any rights you may have under applicable law. For return questions, email [email protected].
Need Help
Contact us at [email protected] for questions related to refunds and returns.